We worked with the US Airways customer service people for almost 2 hours to get us a hotel room and some food vouchers and then decided we should see if they had our checked luggage downstairs. Jim went back and forth from the US Airways and United baggage counters 4 times with each of them saying the other had our luggage before someone finally just helped him file a claim to just make sure we got our luggage sent home to us as soon as possible. Jim was the one handling all of this and was amazingly calm with all of the people in the Philadelphia airport who weren't all that helpful.
On a bright note, we did get this fabulous picture of me with the Liberty Bell. Oh, wait. It's in the Philadelphia airport and it's made out of Legos. I guess I'll have to see the original another time.
Our flight was to leave on Saturday morning at 10:00 am, so we got to the airport at about 7:30 am to get checked in and get our boarding passes. While we were waiting in line, Jim's mother said she felt like she was going to faint and didn't have any strength in her legs. Jim helped her get over to some chairs to sit down and the airport staff called an ambulance. When the paramedics got there, they took her blood pressure and found that it was 190. They felt that it was too high and suggested that she go to the hospital and get checked out to make sure she was okay. So, we all piled into an ambulance and headed for the hospital, carry-0n luggage and all. I was able to sit up front and talk with one of the paramedics who told me a little bit about Philly. Both paramedics were so nice to us and trying to do whatever they could to help us out. We spent about 5 hours at the hospital where some tests were run that did not find anything serious wrong with her. We are so thankful for that. They wanted to keep her in the hospital over the weekend, but Jim's dad did not think it was necessary and decided to just get home and see a doctor to follow up as soon as possible.
Jim's mother in the ambulance on the way to the hospital.
Jim's dad was able to take a much needed nap while we were in the hospital waiting on test results.
After Shirlee was released from the hospital, we headed back to the airport to change our flight once again and figure out how to get home. We missed the original flight for Saturday and unfortunately, there is only one flight per day that goes from Denver to Pasco, so there wasn't another flight that would get us to Denver in time to catch the connection to Pasco. So, we booked a flight to leave Philly at 10 am on Sunday and arrive in Denver at noon. The only flight out on Sundays to Pasco leaves at almost 9 pm. So, we were looking at a 9 hour layover in the lovely Denver airport. Happy Mother's Day!
We booked a couple rooms at the Comfort Inn just a couple miles away from the airport and headed there to check in. We arrived at the hotel at about 5:30 pm and were greeted by Darleen. Let's just say Darleen needs to work on her customer service skills. She acted like we were a nuisance and was so annoyed that she had to deal with us.
This is Darleen. She won't be winning any customer service awards, that's for sure.
We decided to rest for awhile an then have dinner somewhere. There were just a couple of options and the best one was Denny's. So, we got all dressed up in our finest, at least the finest that we had in our carry-on bags and went to dinner. It was actually a better dinner than I was expecting, although not even close to what we would have gotten on the cruise.
We had our waitress take a picture of the four of us and as you can see, she cut Jim off. We noticed and asked her to try again and this second picture is what we got.
She almost got it right! :)
Well, we arrived home after a long Sunday at the Denver airport, at about 11:30 pm. Surprise, surprise, the flight from Denver was delayed by about 45 minutes. Not the greatest of trips to say the least and we're all pretty sad that we didn't get to see all the wonderful places along the Mediterranean. We'll try it again some other time.
6 comments:
OH Michelle, All i can say is wow!! wow!!!!. What a trip! I am so so sorry. I hope your Mother in law is feeling better.
I can't believe all the rude people the you had to deal with .. Hello Darleen and the waitress at Denny's
Hey look on the bright side at-lest you saw the Liberty Bell. Oh hey i think i saw that same liberty bell at Lego-land....... :)
Thanks for sharing the pictures with us.......
Sorry about the incident for your Mother in law. That is scary high blood pressure for sure. The bell looks awesome.
I guess everything good has some cracks in them..
Donna asked us to check you out.
Jan
per Donna's reference (I'm her SIL),
I'm so sorry about your trip. I hope your MIL is well by now. We had similar story, although we didn't make it to the plane to leave our airport since it's delayed quite a bit and we knew we'd miss our plane to go from NY to Europe. Hope you recover from it all.
What a crazy experience! I'm so glad you blogged about it and included those awesome pictures. You've had a great attitude about the whole thing. I hope you make it on another one!
The pictures are awesome. I was expecting a bright yellow, blue, green, and red Lego liberty bell. We'll take a picture by it someday too I'm sure!
Oh my. I am so sorry guys. Some day you will laugh and laugh about this. For now. Just take a deep breath keep smiling and remember the Titanic, and it will help you feel better.
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